Every ZOOZ piece is made to order in our Istanbul studio. Here is what to expect from the moment you place your order until it reaches your door.
1. Preparation time
Orders are prepared and shipped within 3β14 business days. This is separate from the delivery times below.
2. Delivery times and rates
Delivery times start once your order has been dispatched.
| Destination |
Shipping options |
Delivery after dispatch |
Free shipping |
| United States |
Standard $10 Β· Express $20 |
Standard 3β7 business days Β· Express 2β5 business days |
Orders over $100 |
| Canada |
Standard $15 Β· Express $26 |
Standard 7β15 business days Β· Express 2β7 business days |
Orders over $100 |
| United Kingdom |
Express $29 |
2β7 business days |
Orders over $100 |
| Europe |
Express $20 |
Varies by country |
Orders over $100 |
| Australia |
Express $48 |
2β7 business days |
Orders over $150 |
| All other countries |
Express $45 |
Varies by country |
Orders over $200 |
The final shipping cost is always shown at checkout before you pay.
3. Customs duties and taxes
-
United States: We cover import duties. There is nothing extra to pay on delivery.
-
All other countries: Orders are shipped DDU (Delivered Duties Unpaid). Import duties, taxes and customs handling fees are not included in your order total and may be collected by the carrier on delivery.
4. Tracking
As soon as your order ships, we email you a tracking number. Tracking may take 24β48 hours to update.
5. Delivery address
Please check your address carefully at checkout. If you notice a mistake, email us at info@zoozartstudio.com before your order ships.
For full details, see our Shipping Policy.